Small Business IT Support
In today's world, computers and technology such as smart phones, tablets, internet connectivity and email are essential to run a successful business. For many small to mid sized businesses, an in-house IT department would be cost prohibitive but outsourcing the burden of IT support to 24/7 Online Solutions will overcome that problem.
First Class IT Support For Your Business
Experienced IT professionals that provide the skills and knowledge your business needs when chosing:-
- Software to optimise staff productivity.
- Hardware that's the best fit for your business needs and budget.
- Security solutions to safeguard you and your customers.
- Backup systems to protect your data and minimise down-time should disaster strike.
Many of the businesses we come across that do not have a dedicated IT support team, often have some great hardware and software but they either haven't installed it properly or don't fully know how to use it in order to get all the benefits from it. Having your hardware, software and security solutions installed by one of our IT professionals will ensure:-
- Maximum life-cycle. Systems that are designed and installed correctly are more cost effective and will last longer than those that aren't. Your IT support experts will teach you how to get the most out of your technology in easy to understand language.
- Minimal downtime. Technology that is installed and configured correctly runs smoother and with less faults, reducing downtime and increasing productivity. All of our customers benefit from a lower number of IT related faults due to our training, expertise and experience.
- Less frustration. Nothing creates more frustration in the workplace than technology that doesn't work as it's supposed to. Let our IT experts look after everything IT and leave you and staff to enjoy more highly productive and stress free days.
Flexible Support For Your Budget
24/7 Online Solutions support businesses of all sizes, helping to realize their potential. We can provide flexible support options that are tailored to your requirements and budget.
There are a number of IT support contract options to choose from and for those that don't wish to pay a fixed monthly fee, we can offer flexible pay-as-you-go options with no tie-ins.
Each support option comes with a fast respose service level agreement so you can rest assured that if a problem occurs, it will be dealt with quicky and efficiently. You can also choose to have 24/7 Online Solutions maintain equipment, security, hardware, and software, making sure your backups run smoothly, giving you one less thing to worry about.
Our Promise to Customers
We pride ourselves in our work and are committed to helping your business succeed, after all it's in our interests too! We take our commitment to you seriously and promise to:-
- Respond quickly. We aim to respond to all requests within an hour, ensuring minimum downtime and helping your business to run as smoothly and efficiently as possible.
- Be easy to understand. We will keep the computer jargon to a minimum and speak to you in a clear, easy to understand manner at all times.
- Be cost effective. We have options and price plans to suit every business. Your success helps to guarantee ours too. We always want to provide a solution that fits with your budget no matter how small or large the business is.
